Read A-1 American Customer Reviews

Read Customer ReviewsRead Customer Reviews: A-1 American Services values the reviews and comments from our customers. Scroll down and read some real customer reviews. It’s reviews like these, from people like you, that make us proud of the services we provide to the Hampton Roads area.We hope that these reports serve as testimony to our committed effort to be the Hampton Roads’ #1 HVAC company. After reading several reviews, if you feel confident in A-1 American’s ability to assist you in your next project, please use our contact form or give us a call at (757) 425-2400!
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A-1 American: found the leak before major damage. Also replaced tank fixtures as we requested. Pro work done by Jeff and Randy. Thanks A-1!

Mar 08, 2024 by Joseph Arnold
Type Of Service: Commode floor leak and fixtures 

A-1 American: found the leak before major damage. Also replaced tank fixtures as we requested. Pro work done by Jeff and Randy. Thanks A-1!


Had very old plumbing behind the washing machine where the water drains into it. I had cleared it myself a few times before, but this time it was obvi

Mar 07, 2024 by John Davis
Type Of Service: Plumbing 

Had very old plumbing behind the washing machine where the water drains into it. I had cleared it myself a few times before, but this time it was obvious those 60 year old metal pipes had to go! I went with A-1 due to the lower service fee (which is waived if they do the work) and they offered a discount coupon. James responded out to check the problem and it wasn't easy getting back there behind the machine due to such tight quarters. James didn't mind at all and got right to work. Within an hour we were hooked back up and running without the old metal pipes which had been replaced with new serviceable plumbing. It sure runs much better now! I would definitely call them again and recommend to others if they want professionalism. Thanks A-1!


When I had no hot water on a Sunday afternoon, John Souza answered my emergency call for help in a very timely manner. Needless to say, I had a lot of

Mar 06, 2024 by Stefanie Trute
Type Of Service: Repair leak and Install water heater 

When I had no hot water on a Sunday afternoon, John Souza answered my emergency call for help in a very timely manner. Needless to say, I had a lot of questions and he answered them all in a professional and courteous way. He did two great jobs for me: replacing my water heater and doing a pipe repair that was located in a slab foundation. I am very pleased with the work that John Souza did in my home. It was completed within 24 hours, which was a major plus for me as I have 4 children. I will definitely recommend A-1 American to anyone that needs Heating, Air Conditioning, or Plumbing repairs.


Darryl came and not only fixed 2 Toilets, but went out, purchased a new Kitchen Sink Faucet and installed it. Everything was done quickly,cheerfully a

Mar 04, 2024 by R. Evans
Type Of Service: Plumbing 

Darryl came and not only fixed 2 Toilets, but went out, purchased a new Kitchen Sink Faucet and installed it. Everything was done quickly,cheerfully and in 1 day. Everything is working well.


Darryl came and not only fixed 2 Toilets, but went out, purchased a new Kitchen Sink Faucet and installed it. Everything was done quickly,cheerfully a

Mar 04, 2024 by R. Evans
Type Of Service: Plumbing 

Darryl came and not only fixed 2 Toilets, but went out, purchased a new Kitchen Sink Faucet and installed it. Everything was done quickly,cheerfully and in 1 day. Everything is working well.


Technician James did an excellent job in the removal and installation of both Heating and Air conditioning systems.James is an excellent and ambitio

Mar 04, 2024 by Donald J. Evans
Type Of Service: Furnace and A/C Installation 

Technician James did an excellent job in the removal and installation of both Heating and Air conditioning systems.
James is an excellent and ambition and fast worker. Many thanks. We do recommend James and A-1 American.We look forward to your $15 gift.


Called A-1 American. Technician came and found the problem. Gave estimates for repair and replacement of both heating and A/C units. Work was done i

Mar 03, 2024 by Donald J. Evans
Type Of Service: Heating and A/C replacement 

Called A-1 American. Technician came and found the problem. Gave estimates for repair and replacement of both heating and A/C units. Work was done in a very professional manner and very timely.


Had a leak in a valve under the sink in the kitchen. Jeff and Randy were here in about 30 mins. Both were professional, friendly and courteous. well p

Mar 01, 2024 by ellen rogers
Type Of Service: Plumbing 

Had a leak in a valve under the sink in the kitchen. Jeff and Randy were here in about 30 mins. Both were professional, friendly and courteous. well pleased


Given a five star rating to Phli and Don for courteous and most professional service. Thank you.

Mar 01, 2024 by A Ward
Type Of Service: Water Heater, replacement 

Given a five star rating to Phli and Don for courteous and most professional service. Thank you.


Given a five star rating to Phli and Don for courteous and most professional service. Thank you.

Mar 01, 2024 by A Ward
Type Of Service: Water Heater, replacement 

Given a five star rating to Phli and Don for courteous and most professional service. Thank you.


A-1 American - Plumbing, Heating and Air Conditioning 757-425-2400 1620 Centerville Tpke, Ste 113 Virginia Beach VA, 23464 United States 4.9 5.0 123 123 I called A-1 American to install a hot water heater. Was very pleased with the quick response they provided. After installing the water heater we thought there might be a leak in m